Privacy Policy

What information we collect

When you book an appointment us, we collect your name, phone number, email and service address so that we can communicate booking updates with you and coordinatge technicians to complete your job.

Text messages (SMS)

If you opt in on the booking form, we may send you text messages about your booking, appointment updates, technician coordination, and job completion. These are transactional/service-related messages only — we do not send marketing or promotional text messages. SMS updates are optional and not required to schedule an appointment with Level Installation Services.

• Message frequency varies based on your booking activity.
• Message and data rates may apply.
• Reply STOP at any time to opt out of text messages.
• Reply HELP for help.
• Your mobile phone number and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Email

An email address is required to complete your booking. We use your email address to send booking confirmations, appointment updates, manage-your-booking links, and job-completion follow-ups. Providing your email address for these communications does not subscribe you to marketing emails. We do not sell your email address.

How we use your information

We use your information only to schedule, dispatch, complete, follow up on your booking, and to process your payment through our secure payment providers. We do not sell your personal information.

Contact

Questions about this policy or your data can be sent through our contact page.